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EurikaMleR
Participant
September 27, 2022
Question

Please HELP. PNG's and JPEG's Exports in Illustrator save in whole or part of it as BLANK.

  • September 27, 2022
  • 2 replies
  • 292 views

I can not export my image (artboard) in Illustrator as a png or jpeg.. some of the image appear and other spaces just blank.. I do manage to export my image to PFD and then convert it to a PNG.. but then the resolution is not good. Can you help me so that I can export in Illustrator as a png again .. Please.. 

 

I will appreciate your time and attention soooo much.

 

Attached please find a png that I export and which is sooo not correct.. every block are supposed to have an icon in it.

 

Thank you so much.. I will appreciate any help PLEASE.

 

I already try to reset my preferences.. but it does not helped.

 

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    2 replies

    kglad
    Community Expert
    Community Expert
    September 27, 2022

    <moved from using the community >

    EurikaMleR
    Participant
    September 27, 2022

    I just now figure out that it is something to do with the Orange and Gray blocks.. cuz without it the png export good.. see attached file

    The orange and gray blocks are at the bottom of the layers.. so there is nothing in front of the icons?

    Please HELP... Thank you

    EurikaMleR
    Participant
    September 27, 2022

    The gray stroke on Icons coming thru... the white stroke struggle.. as you can see the white stroke show up part of the first icon.. and the other blocks nothing at all.. I test the third icon with a grey stroke and it show.. what can be wrong?

    EurikaMleR
    Participant
    September 27, 2022

    hi all... just want to let you know that I manage to solve the problem.. when I went to View - Print Overview.. I saw that the white strokes did not show at all.. accept for the filling.. so go to the print settings and check a box there.. and everything is now 100%.. Thank you and keep up the good work.