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Ponteiro do mouse fica invisivel ao passar por certas regioes do illustrator

New Here ,
Mar 15, 2024 Mar 15, 2024

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Ao interagir com elementos clicaveis do illustrator o ponteiro some, no menu das ferramentas ele ate aparece, mas na area de trabalho ele fica invisivel!!! ja atulizei drive, ja reinstalei o windows, ja mexi nos registros do windows, ja mexi nas configuracoes a unica coisa que resta e ser um bug do proprio programa, todos os programas da adobe estao assim, os demais programas do pc nao estao, me ajudem a resolver isso preciso trabalhar! Obrigado!

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Bug , Feature request , Performance

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Adobe
Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hello @Saruê,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

If the problem persists, kindly share more details, like the System Info (Help>System Info) from Illustrator, the Microsoft System Information report (https://adobe.ly/3v47gUh) or macOS System Report (https://adobe.ly/4cfobDX), and a screen recording of the problem, so we can investigate this further.

Looking forward to hearing from you.

Thanks,
Anubhav

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New Here ,
Mar 27, 2024 Mar 27, 2024

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Conseguiu resolver?? Estou com o exato mesmo problema!!! Fiz de tudo, inclusive baixar versões diferentes do windows 11, mas nada. Inclusive, não é apenas no Illustrator, em alguns jogos também não consigo ver meu mouse

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