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Problem with my black being green

Explorer ,
Jan 25, 2023 Jan 25, 2023

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Hi there

 

So I had to print a document in CMYK and when I turned it back to RGB my colors stayed the same.

I have closed and restarted the app more times than I can count. 

 

I uninstalled and reinstalled the app Illustrator which I mostly work in, but the problem seems to be across all the adobe apps like photoshop as well.

 

I press Ctrl + Alt + Shift when I opened the app to see if that would reset, no luck.

I changed all the settings everywhere to RGB but it still stays the same. I unchecked the proof colors in view tab, no luck. PLEASE HELP!!! I am so frustrated at this point and my work is at a standstill. Screenshot 2023-01-25 182734.pngScreenshot 2023-01-25 182815.pngScreenshot 2023-01-25 182913.pngScreenshot 2023-01-25 184016.pngScreenshot 2023-01-25 184042.png

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correct answers 1 Correct answer

Explorer , Jan 25, 2023 Jan 25, 2023

I have figured it out. The company that helped me with printing turquoise on a mug changed my monitor from RGB to their settings which was in CMYK. So I had to go into Bridge to change my monitor settings. 

 

Thank you for all your help. Everything is back to normal again. 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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<moved from enterprise&teams>

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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Hi, I am not sure what this means

 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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A moderator has moved your post to the appropriate forum.

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Can you please show us the Appearance panel with object selected?

That's Window > Appearance.

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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Screenshot 2023-01-25 204242.pngScreenshot 2023-01-25 204327.png

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Unfortunately something covers that panel. But it lokks like there's nothing else applied to the text. Maybe you'd like to check your color settings? Photoshop 5 Default is not the best setting for CMYK.

Is some color proof turned on?

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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Screenshot 2023-01-25 210406.pngScreenshot 2023-01-25 210442.png

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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I am not sure how to get everything back to the way it was before I Chose the CMYK. I would just like everything to return to RGB to show normal color for designing. 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Please make that file available via Creative Cloud or Dropbox or the like.

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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https://assets.adobe.com/id/urn:aaid:sc:EU:8a066342-ff47-4be2-b3ae-9a4a6820f2c3?view=published

 

So if I open it outside Adobe all the colors is what it should be, but within Adobe programs something is not right

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Unfortunately you just shared the file for review not for downloading.

 

The black looks black on my screen. You might want to read about color management and how to calibrate your monitor and system. Maybe get a professional to set it up for you.

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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I have figured it out. The company that helped me with printing turquoise on a mug changed my monitor from RGB to their settings which was in CMYK. So I had to go into Bridge to change my monitor settings. 

 

Thank you for all your help. Everything is back to normal again. 

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Mentor ,
Jan 25, 2023 Jan 25, 2023

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As soon as you saved your file in CMYK mode the colors changed (depending on the color management profile you are using), they'll change again from CMYK to RGB (depending on the color management profile you are using) but these are two one way streets following on from each other, not a two-way with a u-turn. Instead of all the gymnastics you are doing to get back to the original, just select the color, select same fill, and manually change it to the RGB you want. Ditto for stroke.

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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The problem is my black is green. So I can't just change the colour. 

😞Screenshot 2023-01-25 204327.png

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