Problem with the template download in Illustrator

[Slobodan5C91]

Hi, I have a problem with the template download in Illustrator, the circle just spins and doesn't want to download the template despite restarting and reinstalling. I'm sure it's not a problem with the internet because I've checked it before...

[Doug A Roberts]

What template is this?

[Slobodan5C91]

business card

[Doug A Roberts]

From where? A tutorial, or stock, or what?

[Slobodan5C91]

Illustrator / New Document / Print / Simple Business Card (template)

[Doug A Roberts]

So this window never goes away, is that correct?

[Slobodan5C91]

Exactly hahaha