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"Illustrator tried, but could not save the file "File name".

New Here ,
Mar 29, 2022 Mar 29, 2022

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Hi there,

 

Anyone have any ideas as to why?

 

I've tried copying the artboards to a new blank file. Still won't save (dsame ertror message).

 

Fully up to date (version 26.1).

iOS is up to date. (12.2.1)

 

Would appreciate any help.

TOPICS
Bug , Sync and storage

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Adobe
Community Expert ,
Mar 29, 2022 Mar 29, 2022

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Where are you saving to? Are there fonts used in the project?

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Community Expert ,
Mar 29, 2022 Mar 29, 2022

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For some this has helped:

Try to turn OFF Preferences > File Handling > Save in Background.

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi @georgef6834921,

 

We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to update and let us know how it goes.

 

Regards,

Anshul Saini

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