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re-installed Illustrator isn't working - Windows 10

Contributor ,
Aug 05, 2017 Aug 05, 2017

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I uninstalled my whole suite and completed the job using the CC cleaner after the wireframe function (Ctrl + Y) stopped working.

Updated my graphics card driver and ran a range of routines to clean up and optimise my laptop.

Downloaded CC desktop app and downloaded Illustrator.

Wireframe still isn't working and Illustrator takes up to three minutes to start and it has crashed once.

What to do...

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Adobe
Community Expert ,
Aug 05, 2017 Aug 05, 2017

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You will need someone to log into your system and fix ths.

Customer Care unfortunately is only available during the week

Contact Customer Care

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