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I'm new to illustrator and am currently using it for a school project. I'm trying to use the scissors tool to cut out a line, but whenever I do that, it deletes the entire line segment. It also appears that after I do this a 'white box' appears and covers up the segment that just got detached. Any help on fixing this? It's definitely operator error, but I can't seem to find a fix online. My goal is to get rid of that small vertical line that I tried to cut at the beginning of the video. Thanks in advance.
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What happens if you first select all and remove the white fill colour (set it to None)?
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As Kurt has said the 'white box' is because the shape is filled in white. Set that to none and it may make it easier to work with.
You may also want to try the Shape Builder tool, the shortcut is Shift + M. That will allow you to join the paths together and get rid of that line so it's all one shape.