Scratches and artifacts on Illustrator files while zooming in/ out in Illustrator

[Ghaith28346789e1ha]

Hi everyone,
As you can see in the videos, there are cracks in the shapes and the appearance of lines in different places, in the Illustrator program, and I do not know if the problem is with the program or the laptop, my Mac Pro Max M2 laptop.
please help me.
Thanks 

{Renamed by MOD}

[Monika Gause]

Looks like issues with the graphic card. 

[hhas01]

The graphics card is almost certainly fine. Illustrator’s GPU-accelerated screen drawing is known to be glitchy, e.g.

https://community.adobe.com/t5/illustrator-discussions/gpu-rendering-breaks-illustrator-is-there-a-s...

OP may wish to report their observed bugs here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/category/209149-rendering-i...

[hhas01]

Could be Illustrator’s screen drawing being glitchy. Try `View > View using CPU` and see if that makes a difference.

(If this fixes it, you can permanently turn off GPU rendering in `Preferences > Performance > GPU Performance`.)

[Ghaith28346789e1ha]

Thanks,

the problem not always happen, and sometimes the illustrator become very slow, so I close it then open it again.
the GPU active.

[Ghaith28346789e1ha]

I just want to know if the problem from ADOBE OR APPLE

Thanks again

[Monika Gause]

---

@Ghaith28346789e1ha  schrieb:

I just want to know if the problem from ADOBE OR APPLE

---

Neither? Or both?

Nobody knows. Illustrator doesn't like the card. That can change with any Illustrator update, graphic driver update, system update. There are constant changes that can make and break this. As long as it's gone after the zoom, I wouldn't be worried.

[Srishti Bali]

Hi there,

Apologies for any inconvenience caused. I second the suggestions shared above. It's possible that the issue might be linked to GPU rendering. Please follow the recommendations provided by @hhas01 and inform us of the outcome. Additionally, could you please provide more information about your system and the version of Illustrator you're using?

Best,

Srishti