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shortcut keys won't work in illustrator

New Here ,
Nov 10, 2022 Nov 10, 2022

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Hi all of a sudden my shortcut keys on my MacBook Air won't work, tried everything but no results. can somebody help me?

Thanks

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Adobe Employee ,
Nov 10, 2022 Nov 10, 2022

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Hello @larad14786480,

 

Sorry to hear about this experience. Would you mind trying to reboot your computer in Safe Mode (https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac) and relaunching Illustrator to check if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

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