shortcut keys won't work in illustrator

[larad14786480]

Hi all of a sudden my shortcut keys on my MacBook Air won't work, tried everything but no results. can somebody help me?

Thanks

[Anubhav Majumder]

Hello @larad14786480,

Sorry to hear about this experience. Would you mind trying to reboot your computer in Safe Mode (https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac) and relaunching Illustrator to check if it helps?

Looking forward to your response.

Thanks,

Anubhav