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Chouettecacahuete
Known Participant
February 12, 2017
Answered

Small pixelated smudge appears on all Illustrator pages

  • February 12, 2017
  • 5 replies
  • 1128 views

A few days ago a small pixelated smudge has appeared on all Illustrator pages, all except CS6, only Cloud. So old and new pages have this mark that is near the centre of the artboard: I agree its very small but it is also very irritating, if you magnify this page up you will see it. Any ideas?

    This topic has been closed for replies.
    Correct answer melissapiccone

    Well, that is just weird. It's not even in the middle of your screen!

    Try resetting the preferences...

    How to set preferences in Illustrator

    5 replies

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    February 12, 2017

    Glad I could help, guess I should have suggested that, first!

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    C
    ChouettecacahueteAuthor
    Known Participant
    February 12, 2017

    Thanks Melissa

    melissapiccone
    Community Expert
    melissapicconeCommunity ExpertCorrect answer
    Community Expert
    February 12, 2017

    Well, that is just weird. It's not even in the middle of your screen!

    Try resetting the preferences...

    How to set preferences in Illustrator

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    C
    ChouettecacahueteAuthor
    Known Participant
    February 12, 2017

    Yup, resetting Preferences cleared it

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    February 12, 2017

    The mark is visible in Illustrator at any magnification, is that right? I get that you can't make it bigger on zoom - just like control points and handles don't get bigger. So if the mark stays the same size, a full screenshot will still help me look at what you are talking about. Post a screenshot and tell me where the mark appears.

    I don't see the mark in your screenshot... Are you using shapes? I'm working in Illustrator this morning and am not experiencing any weird marks.

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    C
    ChouettecacahueteAuthor
    Known Participant
    February 12, 2017

    Yes it stays the same size at full magnification, this is the full page screenshot and the mark is inside the square:

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    February 12, 2017

    I see the image in your post. I can't make it appear inside of Illustrator. Even if I zoom in in Illustrator... Can you post a screenshot of your Illustrator? I want to see your zoom amount and which tool you are using

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    C
    ChouettecacahueteAuthor
    Known Participant
    February 12, 2017

    The mark will not get bigger when I use the zoom tool in Illustrator. The image I pasted is a screenshot in preview and this can be magnified up. This is a magnification of the preview screenshot:

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    February 12, 2017

    I can't get it to show up... What tool do you have selected? I searched in view, but nothing made anything like that pop up. It looks like part of reference point...

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    C
    ChouettecacahueteAuthor
    Known Participant
    February 12, 2017

    Hi Melissa, what you see is a screen shot actual size, the only way to see it is to magnify the page up and then you can see it is like a pixelated semi circle. The screenshot is sitting between the word 'artboard:' and 'I agree'

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