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Strange bug or setting i can’t figure out

Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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Im new to illustrator, but something i have been able to do for weeks no longer works, and i cant figure out why. 

When using the pen tool, for example, if you are zoomed in closer to your canvas, with just a little of the gray artboard outside the canvas, and try to drag and pull downward to create a rounded path, typically the pointer would cause the arthoard to scroll downward to continue dragging your path. 

However, since yesterday, this is no longer the case. When i try to pull downward to create my path, it just stops at the current edge of the artboard. I have to stop and zoom out to be able to drag down far enough to create my rounded path. For some odd reason, i can still pull upwards and it works normally. 

anyone have any thoughts as to why? I tried restarting the app, but no go. I may have inadvertently hit a keyboard shortcut, but i cant figure out what it might be. 

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Bug , How-to

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Adobe
Community Expert ,
Mar 22, 2024 Mar 22, 2024

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Did you update something in the system?

Did you install some app? If this is a Mac - did you perhaps install the Magnet app or something similar?

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Community Beginner ,
Mar 22, 2024 Mar 22, 2024

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The only thing that changed was I added two scripts to Illustrator. I deleted them and re-started, but still having the issue.

 

I have a mac, but I havent added any new apps in the past few weeks.

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Community Beginner ,
Mar 22, 2024 Mar 22, 2024

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Fixed! It must have been a bug in the app, performed the latest update and it corrected the issue.

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