Swatch panel gone rogue, please help

[Daryl292646240yj5]

Up until yesterday my swatches panel was fine. Then suddenly all the default swatches disappeared except for the two pre-made pattern swatches.  I have tried adding them back by going to Library-->default swatches-->Print--> selecting all the swatches and dragging into the Swatches Panel. Nothing happens.  They do not populate over the the swatches panel.  ALSO, I cannot create a new swatch group and add to the swatches panel. I select all the colors, then click on New Swatch Group, give the group a name, hit OK.  No swatches are adding into the Swatch Panel.  Even several of the options on the panel are greyed out including the trash can icon and the Swatches Options.  I've tried resetting my workspace, etc.  Something is terribly amiss and I can't fix it.  Any suggestions?  

[Monika Gause]

Can you please show a screenshot of the swatches panel?

[Met1]

Is this ONLY happening on existing docs, or ONLY on new docs, or both?

Have you tried a prefs reset?

Did you JUST update?

OS?

Illy version?

[Ton Frederiks]

Did you check the Show Swatches Kind option to show all swatches. maybe they are hidden.

[Anubhav M]

Hello @Daryl292646240yj5,

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Monika, Met1, and Ton helped resolve the problem.
If not, kindly try to reset Illustrator's preferences as described in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html). If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

Looking forward to hearing from you.

Thanks,

Anubhav