Text cursor opening very very small on any new doc in AI ...how to fix?
Copy link to clipboard
Copied
Hi all,
Tech facts I have the lastest version of AI and a NEW iMac this week 2021. When I open a new doc (create in AI) I then click on the Text icon (button) left of side of the screen, place my cursor on the artbaord (white or transparent) the text is TINY. I have looked on Google no luck, I have looked n AI 'Preferences' no change at all. Chatting Via India is a total waste of time, even when they dial in and take over your screen they are hopeless. I am not sute they are dedicated AI experts but just general tech? I love Adobe products but do they sell them too early full of bugs, where is it designed in the USA?? Or am Ijust just stupoid?
I have NOT changed any AI settings, I have just used it as is. I have been using AI for 4 years, only just a new MAC that broke me at $2500 AUSD and signed up to the bucket of Adobe Apps.
TIA if you can help? Email me at [Removed by Modirator] if you want? No spam, haters or scams. I just won't open it. Thank you.
Explore related tutorials & articles
Copy link to clipboard
Copied
Have you looked at the UI scaling options in preferences..? That may be the problem?
Copy link to clipboard
Copied
Hi @Justin Morley,
We're really sorry for this frustrating experience. This is not the experience we want you to have. I would request you to share a small video demonstrating the issue so we can have a better understanding of your query and assist you accordingly.
Also, as suggested by @sishamIAGD above, does scaling the User Interface to large from Illustrator preferences, including "Scale Cursor Proportionately" checked, help resolve the issue?
We are here to help. We just need more information.
Regards,
Anshul Saini
Copy link to clipboard
Copied
It would certainly also be very interesting to know how large your document is and what font size your text is.