Trim marks at 400% black for printer

[Megan33841347119d]

Hello

When I export from Illustrator to pdf to send to the printer, the trim marks are automatically exporting at 400% black. The printer will not accept this.

I have been exporting the same way for years and just have this issue with this document.

How can I change the colour of the trim marks when exported? They don't show in Illustrator, only when opened in Adobe pdf.

Thanks

Megan

[barbara_a]

When exporting the Illustrator file to PDF, try choosing PDF x 4.

[packaging specialist]

Talk to your printer. The color of the print marks is absolutely correct. The crop marks will be cut off after printing anyway.