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Typesetting or text is broken when my file is saved to cloud

Community Beginner ,
May 02, 2024 May 02, 2024

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Please see my image attached.

 

This type is meant to be on a circular path. — What is going on here?

The file is saved to the cloud. 

 

Previously I was saving to Google Drive — but it was problematic and text and type started disappearing from the file.

TOPICS
Bug , Performance , Type

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Adobe
Adobe Employee ,
May 02, 2024 May 02, 2024

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Hello @Jason30567764f3eo,

We understand that technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, the folder location where your file was saved, whether any changes were made to the file/system recently, and the public link to a sample file so that we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
May 02, 2024 May 02, 2024

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Specs attached

File was first created and saved late 2023

I'm not comfortable sharing the file publicly as this is client work but will create a duplicate of some elements to share.

I should also note that if I select all on artboard/copy then delete all — then command F to paste in place everything back in where it was — The preview corrects.

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