Copy link to clipboard
Copied
I received and installed the Ugee 2150 drawing monitor today. I am running Windows 8.1. It works perfectly in Photoshop and Paint Tools Sai, but does not work at all in illustrator.
-In illustrator as soon as the pen touches the screen it prompts the "right-click" submenu. It behaves as if right-click was pushed on a mouse. So nothing is drawn, when the pen makes contact with the screen it interprets this as a right-click.
-If I hold down the Left Click button on the pen while also hovering over the screen (not letting the pen touch the screen) than it enables/uses the tool. So I can hover over and draw a line without pressure, the same as using a mouse, if the pen doesn't touch the screen.
I don't understand why adobe illustrator is the only program that this isn't working with, which is also the program I wanted to use it with the most. I've searched all over and cannot find any troubleshooting tips that apply to this issue.
Please help!
I think I solved it. I went into the windows mouse settings and reversed the primary click button. Not sure why but now it draws, but no pressure still in those same programs, but maybe that's a setting I need to find....
Copy link to clipboard
Copied
I just tested and it's the same behavior in Animate CC
Copy link to clipboard
Copied
Amended: I was looking at an older site from Ugee.
Have you downloaded and installed all the latest drivers for the monitor?
Copy link to clipboard
Copied
Thank you for your response. I have, I even just uninstalled and reinstalled.
As mentioned it works perfectly in the non-vector programs I've tried, but Illustrator and Animate are acting like the pen touch is a right-click.
Copy link to clipboard
Copied
I think I solved it. I went into the windows mouse settings and reversed the primary click button. Not sure why but now it draws, but no pressure still in those same programs, but maybe that's a setting I need to find....