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unable to open .ai file from smb path in mac

Explorer ,
Oct 13, 2017 Oct 13, 2017

Hello every one,

the issue that i am able to open a .ai file from a shared location in mac.

"ex path: smb: //10.7.8.9/scan/skpuldanda/cheshire Cat.ai "

But when i save it on an extension the path is converted to "/Volumes/Scan/SKPULDANDA/Cheshire Cat [Converted].ai". saved  successfully. again when i want to open the same file by clicking on the file which is saved on the extension it should open on the illustrator by  using the path  with which it has saved. but it raising an exception path not found. even i tried opening the by using the smb path.

Someone please update me with solution

Message was edited by: ananth padmakar padumarthi

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LEGEND ,
Oct 16, 2017 Oct 16, 2017

Mount the volume In Finder first so that /volumes/Scan exists.  Most Mac apps can't save to an SMB path in the way Windows apps can, only to a mounted volume.

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Explorer ,
Oct 16, 2017 Oct 16, 2017

i didn't understand. could you make it a bit clear.

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LEGEND ,
Oct 16, 2017 Oct 16, 2017

Go to finder, open a window showing that scan directory on the SMB mount. Leave the window open. Now you might be able to open in Illustrator, though I have no idea what you mean by "save it on an extension".

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Explorer ,
Oct 16, 2017 Oct 16, 2017

thank you for the help. but it is not the way. am talking about extension scripting.

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LEGEND ,
Oct 16, 2017 Oct 16, 2017

Ok, did you try my solution?

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Explorer ,
Oct 16, 2017 Oct 16, 2017

ya tried.. but unable to acheive what i need..

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LEGEND ,
Oct 16, 2017 Oct 16, 2017
LATEST

Please give more information, trying to help you here but you are not providing enough info!!

What did you try? What happened?

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