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Participant
November 6, 2024
Question

Units keep defaulting to Points

  • November 6, 2024
  • 2 replies
  • 956 views

I'm not sure why, but my units in Illustrator keep defaulting to "Points", when I've never once used points for any form of measurement except type size. I've changed the preferences both in document and restarting Illustrator without opening a file but it keeps setting them to Points. I just want my document print sizes to stay in mm.

2 replies

Ton Frederiks
Community Expert
Community Expert
September 3, 2025

There was a problem with the 29.7 version that changed the units to pt in Preferences when (by accident or on purpose) something was entered in the search field. That has been solved in the 29.8 update which is currently becoming available.

Ton Frederiks
Community Expert
Community Expert
November 6, 2024

Usually, the document units from the document you open will set the units and override the preferences setting.

If you create a new document with mm as units or open an old document that certainly has mm units and the units still change, you may try to restart and reset your Preferences:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

Participating Frequently
August 20, 2025

Opening a document with mm set as units, never suddenly altets my unit settings to points. But if I am silly enough to open a template that uses points, or receive a file that has the document set as units, for some brainless reason illustrator sets my units to points.
As and added bonus, the newst version of illustator has introduced a nonsicle search function, and if I enter something in it, it alters my units to points.
Not to mention I can no longer use Ctrl+K enter a value and exit to change my keyboard increment. And I cannot disable the search bar... why.. why Adobe.

 

Abhishek Rao
Community Manager
Community Manager
August 20, 2025

Hi @Kai NTP,

 

I understand how frustrating this must be. Illustrator takes the units from the document or template you open, which is why they may keep switching back to points if the file was set up that way. To make sure your preferred units stick, try creating and saving a new document preset with millimeters as the default, and use that preset when starting fresh. If units still flip back unexpectedly, resetting Illustrator preferences after backing them up usually clears any conflicts. Reference: https://adobe.ly/3UFNbN8

Regarding the keyboard increment issue, please check out this thread: https://adobe.ly/45Jljgk. It contains the latest updates you can refer to.

 

Let me know how it goes with the unit assignment.

Abhishek