VCruntime140_1.dll error while launching Illustrator 2020 on Windows 7

[jerport]

Yesterday everything was fine. Today I get a message that says "the program can't start because VCRUNTIME140_1.dll is missing from your computer. Try reinstalling the program to fix this problem. How do I reinstall Illustrator or how do add the dll file?

{Renamed by MOD}

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Please try steps provided on help article https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html and let us know if it helps you out.
Looking forward to your response.

Regards,

Ashutosh

[samadele]

Evening all!

I’m  wanting to design a logo for my niece so downloaded a trial of illustrator after failed attempts in photoshop. For the past 4 hours I’ve been getting an error of ‘this program can’t start because VCRUNTIME140_1.dll is missing from your computer.’ 

Noe I’ve tried most things people recommend and I still can’t get it to work. Reinstalling the app, repairing MSVC2017 and reinstalling MSVC++2015. 

Any ideas? I’d love to have a  play around! 

Many thanks 🙂 

{Renamed by MOD}

[JJSings&GraphicsLLC]

Having the same issue with Illustrator. Only happening in Illustrator version 24.1.1. After an hour of hitting the same wall, I just went back to 24.1 and everything is working well.

[samadele]

I've just logged onto my desktop to read the forums and have seen theres a few. I'm guessing I won't be able to do anything with the trail version then?

Pleased you're up and running!

[samadele]

Oh, you're a genius haha. I didn't know you could install older versions... has done the trick thank you!

[Ashutosh_Mishra]

Hi All,

Sorry to hear about your experience. Please try following suggestions given on community discussion https://community.adobe.com/t5/illustrator/vcruntime140-1-dll-error-while-launching-illustrator-2020... and let us know if it helps.

Regards,

Ashutosh

[eyalz64555549]

I installed 2020 new version of PS AI & ID , when I start the Illustrator I get error message saying that "VCRUNTIME140.dll" is  missing and that i should try reinstalling. Have already tried a couple of times but no success - any suggestions? eyal

{Renamed by MOD}

[assause]

Download and install Visual Studio 2015 redistibutable.
https://www.microsoft.com/en-US/download/details.aspx?id=48145

However, Windows 7 is no longer supported.
Considering the risk, you should shift to Windows 10 instead of continuing to use it.

[eyalz64555549]

solved

[Erin5EFD]

I got the suite mainly FOR Illustrator and I've un(installed) multiple times and on a new ASUS Zenbook computer.  Been having issues for a month now...

Today, I was finally able to get this error message.

{Renamed by MOD}

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Please try following the steps given on this help article. Let us know if it helps.

Regards,

Ashutosh