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Wacom one - Pressione pennello non attiva

New Here ,
Nov 20, 2021 Nov 20, 2021

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Malgrado le innumerevoli soluzioni trovate sul forum, con la tavoletta grafica Wacom One la pressione pennello continua a non funzionare su Adobe Illustrator.

Sul mio MacBook pro Big Sur - Os 11.4, ho disinstallato installato le varie versioni di drive, eliminato library, dato accesso a dispositivi e driver dal finder, etc etc. Nulla!

Qualcuno è in grado di aiutarmi?

Vi ringrazio anticipatamente

Simone

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Bug , Draw and design , Tools

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Adobe
Adobe Employee ,
Nov 28, 2021 Nov 28, 2021

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Hi @Simone21804795mbk9

Sorry about the trouble. I would request you to please try the steps suggested in this help article (https://helpx.adobe.com/illustrator/kb/illustrator-cc-crash-wacom-drivers.html#:~:text=Pressure%20op...). Also, you may try the following steps and let us know how it goes:
1. Create a new text document in the TextEdit app

2. Write: UseSystemStylus 0

3. Save as: AIUserConfig.txt

4. Go to ~/Library/Application Support/Adobe/Adobe Illustrator 26/en_GB/

 

Regards,

Anshul Saini

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Explorer ,
Feb 29, 2024 Feb 29, 2024

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Non è solo un problema di wacom One, io ho una intous pro M ed ho lo stesso problema, che esiste solo in illustrator mentre con Photoshop funziona perfettamente.Non sono ancora riuscito a risolvere.

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Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

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Hello @Marco35597090kryx,

We understand that encountering technical issues can be frustrating. Would you mind confirming if the steps shared above by Anshul helped resolve the problem? If not, kindly try performing a clean reinstallation of the Wacom drivers by following the steps shared in this help article (https://adobe.ly/49JSYH0) and checking if it helps?

Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav

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