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We are experiencing high demand. please wait and retry your prompt

New Here ,
Oct 23, 2024 Oct 23, 2024

I wanna try ''generative ai'' but its not working as I expected. High demand ? i Bought it to try and not letting me do it huuhh ???! i tried to do this " lose Adobe Illustrator > Launch Command Prompt > Paste the following command and hit Enter set AI_ENABLE_LOGS=1 && "C:\Program Files\Adobe\Adobe Illustrator 2024\Support Files\Contents\Windows\Illustrator.exe" but not working 

TOPICS
Experiment , How-to , Performance , Print and publish , Third party plugins , Tools
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Adobe Employee ,
Oct 23, 2024 Oct 23, 2024

Hello @kuroll_5364,

I am sorry to hear about your experience. Would you mind sharing more details, like the OS/Illustrator version, a screenshot of the error message, and the exact prompt used so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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New Here ,
Oct 23, 2024 Oct 23, 2024

Hello thank for replying
The promt " Abstract Stylized Female Body Single Line " I tired other promets but still have issue

kuroll_5364_1-1729682876201.png

kuroll_5364_2-1729683097867.png

 

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

Hello @kuroll_5364,

Sorry for the delayed response. Would you mind confirming if you are having this problem with all prompts?

Looking forward to hearing from you.

 

Anubhav

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New Here ,
Mar 02, 2025 Mar 02, 2025

Yes, Having same issue with all prompts.

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Adobe Employee ,
Mar 17, 2025 Mar 17, 2025
LATEST

Hi @kuroll_5364 and @Janakalyan_Ltd2668,

 

Sorry to hear you’re still facing this issue. Could you please share the folder from the following location?

 

Windows:

C:\Users\[Your Username]\AppData\Roaming\Adobe\Logs\Adobe Illustrator

 

Mac:

/Users/[Your Username]/Library/Logs/Adobe/Adobe Illustrator/29.3.1/Adobe Illustrator

 

This will help us gather more details and investigate further. Let me know if you need guidance on locating the folder.

 

Best,

Anshul

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