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When saving ai file as pdf, it duplicates one of the pages

New Here ,
May 29, 2020 May 29, 2020

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Hi,

I have 24 artboards (pages) in my CS4 file. When 'saving as' a PDF,  The window says there are 25 artboards (see screenshot). I save it, read back in, and it has duplicated page 20. There are 25 pages in the pdf.

I keep going back and counting the number of artboards on the screen and there are only 24! Help!

Maria

 

Screen Shot 2020-05-29 at 5.45.47 PM.png

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New Here , May 30, 2020 May 30, 2020

Thank you, problem solved. There were two artboards on top fo each other. 🙂

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Community Expert ,
May 29, 2020 May 29, 2020

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Hi,

This is not expected behaviour of th Illustrator. Could you please provide following information

  • Which version of the Illustrator are you currently using?
  • Is it possible to share the file.
  • How did you count the artboards? By virtually seeing it or from Artboards panel? It may possible two artboards are overlapping at same coordinates which sees to be like one by actually they are two. So if you can share the artboards panel screen shot, that will help us to look into the issue.

 

Best regards

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Community Expert ,
May 29, 2020 May 29, 2020

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What operating system are you using? CS4 is over ten years old so it is possible if you are using a later operating system which doesn't support your version that erratic behavior could be happening. If this is the case then your problem seems entirely controllable—just delete the extra page in the pdf. Most issues with older versions are not so easily compensated for.

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New Here ,
May 30, 2020 May 30, 2020

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Thank you, problem solved. There were two artboards on top fo each other. 🙂

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Community Expert ,
May 30, 2020 May 30, 2020

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Great!

Best regards

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New Here ,
Dec 12, 2023 Dec 12, 2023

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The exact same thing happened to me! 

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Adobe Employee ,
Dec 13, 2023 Dec 13, 2023

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Hello @Suzy5CC9,

Thanks for reaching out. Would you mind sharing some more details, like the exact version of the OS/Illustrator, details about your workflow, a sample file (https://adobe.ly/46WihDJ), and a screen recording of the problem (https://adobe.ly/3NmM7KM), so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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