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why is illustrator automatically resizing my files

New Here ,
Jun 21, 2024 Jun 21, 2024

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I make designs that get turned into real world products and a.i. keeps resizing my files when i save them. i dont know if its a compression setting or something but it is literally costing me so much money and time. HELP

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Sync and storage

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Adobe
Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

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Hello @clayton27854537ie0o,

Thanks for reaching out. Would you mind sharing some more details, like the exact version of the OS/Illustrator, details about the settings used, including screenshots, a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of the problem (https://adobe.ly/4cQOHmL), so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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