Zoomer et dézoomer en allant vers la gauche ou la droite avec la souris

[GuillaumeG34]

Bonjour,

Depuis ce matin Illustrator et Photoshop (dernières versions disponibles) ne veulent plus zoomer et dézoomer quand j'appuie sur "Z" + clic souris vers la gauche pour dézoomer et clic vers la droite pour zoomer.

A la place je ne peux que zoomer selon une sélection que je dois définir.... Et pour dézoomer il faut maintenir ALT.

Comment revenir à mon ancien zoom svp ?

Je vous remercie par avance.

(J'ai essayé d'aller dans Préférences>Performances et d'activer le zoom dynamique mais il est grisé.

J'ai également réinitialisé les préférences.)

Cordialement.

[Bill Silbert]

You said that you had reset the preferences. If you did so using the key commands try manually deleting your Illustrator preferences in the following manner:

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language>. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

An advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

[GuillaumeG34]

Hello,

Thank you for your answer.

But sadly it didn't worked

Any other idea?

Best regards.

[GuillaumeG34]

I found something on internet:

If you go to View > GPU preview you should zoom like I used to do.

But I can't use GPU (see the picture I found, it's not my software)...

How can I enable GPU?

I use Windows, I tried Ctrl+E, Alt+E, Fn+E, etc... like in the picture.

[Bill Silbert]

GPU Preview is dependent on the type of monitor that you are using. If it doesn't show up as an option in your Illustrator preferences then your monitor is not suited for it.

As to your original problem, since deleting preferences didn't work you might try uninstalling and reinstalling Illustrator in the following manner:

In the app section of your Creative Cloud desktop app click on the “V” next to the app’s (Illustrator) name and choose the “Uninstall” option from the pull-down menu that appears. After you’ve run the uninstall then use the Creative Cloud Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems  . Then reinstall the program through the Desktop app. Before you reinstall, once again trash all preference files to make sure that your install is completely clean. Then launch Illustrator and see if the problem persists.

[GuillaumeG34 · Accepted solution]

After closing/opening the software 10 times the option 'View GPU" finally showed up...

Then I went to preferences>performances and I enable dynamic zoom.

Hope it stays like that.

Thank you anyway.

Best regards.

[mathieu_3946 · Accepted solution]

solution :

Command + E ( ou : Barre menu / Affichage / afficher GPU) !!

Bonne journée