Added fonts not showing in iPad illustrator

New Here ,
Apr 16, 2022 Apr 16, 2022

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I'm using illustrator on the iPad for work, and suddenly within the last few hours I am unable to view my added fonts, they're greyed out and any work that has used the added fonts is now pink. My internet is fine, but when I try to re add a font the message Adobe is offline is shown. Can anyone help me? 

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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Make sure you are logged in to the Creative Cloud and that there are no pending updates for either app (CC and Illustrator) on your ipad.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Apr 30, 2022 Apr 30, 2022

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I'm having the same issue. Both apps are up to date on my iPad. All of my previously imported fonts are missing, and there is no + button to add, so all of my previous projects with unoutlined text are broken.

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New Here ,
May 02, 2022 May 02, 2022

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Same issue here ¯\_(ツ)_/¯ 

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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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Were any of you using fonts that were recently discontinued?

https://helpx.adobe.com/fonts/using/removed-fonts.html

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 02, 2022 May 02, 2022

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Hi Kevin,

Thanks for your reply! Short answer is no. And I don't think it's the issue either. The issue is the core functionality of adding fonts (not activating adobe fonts) has disappeared, alongside with the fonts previously added. 

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