Ipad Illustrator App closes immediately

[buttonsndots]

I think the app is crashing on my ipad air 4. I just installed it so I'm not sure if I have done anything wrong. As soon as I click the app it shows the logo then closes. I tried un-installing it but nothing changed. I have illustrator on desktop and that one opens fine, I thought it would be better to work on my ipad because my computer is old and it would be disappointing if it didn't work on another device as well. I have the crash report but I don't know who to send it to or how. Should I post it here? Is there anything else I should try?

[Mylenium]

I would start by running a system cleanup (check your system settings thingy) and uninstalling the app, then installing again.

Mylenium

[buttonsndots]

I tried this and it still just closes unfortunately

[Monika Gause]

Can you check whether your iPad meets the requirements and there still is enough free space on it?

https://helpx.adobe.com/illustrator/system-requirements-ios.html

[buttonsndots]

My system does meet the requirements but for some reason it still closes. 

[buttonsndots · Accepted solution]

Okay with the new update it opens now. I think that fixed it but I'm not sure if I did anything else that might have helped.

[Bernie1971]

Adobe Illustrator iPad crashes soon after opening a file. 

[Monika Gause]

I suppose it's iPad OS 17?

Does that happen when you use the Apple Pencil? If so, can you try and turn off the Pencil Effects in the system settings?

[Bernie1971]

I didn't use the Apple Pencil. It crashes after opening a file 

[Monika Gause]

you might need to contact Customer Care. https://helpx.adobe.com/contact.html 

But also it might be necessary to downdrage iPad OS.