I think the app is crashing on my ipad air 4. I just installed it so I'm not sure if I have done anything wrong. As soon as I click the app it shows the logo then closes. I tried un-installing it but nothing changed. I have illustrator on desktop and that one opens fine, I thought it would be better to work on my ipad because my computer is old and it would be disappointing if it didn't work on another device as well. I have the crash report but I don't know who to send it to or how. Should I post it here? Is there anything else I should try?
I would start by running a system cleanup (check your system settings thingy) and uninstalling the app, then installing again.
I tried this and it still just closes unfortunately
My system does meet the requirements but for some reason it still closes.
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Okay with the new update it opens now. I think that fixed it but I'm not sure if I did anything else that might have helped.
Adobe Illustrator iPad crashes soon after opening a file.
I suppose it's iPad OS 17?
Does that happen when you use the Apple Pencil? If so, can you try and turn off the Pencil Effects in the system settings?
I didn't use the Apple Pencil. It crashes after opening a file