Copy link to clipboard
Copied
Every time I have saved a file on ai after I make changes to a file, lately it creates multiple new files rather than just resaving the original file under the same name. For instance, if my file was named "JoeShmo_NewPckgDesign.ai" and I saved it 3 different times throughout the day, it will not override this same file and save it with the new changes under this name. Instead, three completely new files called "JoeShmo_NewPckgDesign 1.ai," "JoeShmo_NewPckgDesign 2.ai," and "JoeShmo_NewPckgDesign 3.ai" show up on my desktop....? Therefore the file with the highest number becomes the latest edition, rather than the actual one I am working on in ai. This is making me unsure which files I should be deleting. How do I stop this from happening? I am running out of storage on my computer and this new feature is NOT helping....
Copy link to clipboard
Copied
Which version and system is it?
Exactly where do you save your files?
Do you have any autosave extensions running?
Copy link to clipboard
Copied
It does the same thing to me. If I have a storyboard I designed thats 250mb and I make revisions 3 times and save... I have multiple files that adds up to 750mb on both my computer and cloud.
Copy link to clipboard
Copied
Can you please answer the questions I posted above?
Copy link to clipboard
Copied
Im running the latest system on a brand new macbook. It didnt matter where I saved it because it did it regardless. Turns out, after I did an update on adobe, it changed something on my preferences. So what has to happen is you need to quit and restart AI, go to preferences / general then click reset preferences in the bottom right. That should solve the problem.... 15 gigs later...
Copy link to clipboard
Copied
Hi there, I am having the same problem. I did as you recommended but it still appears to be saving multiples as opposed to rewriting the auto save. Are there any other solutions?
I am using AI 2021 MacOS Catalin 10.15.7
Copy link to clipboard
Copied
How are user privileges for the folder set up?
Also: check your antivirus and whatever settings there are in paranoid Mac OS
Copy link to clipboard
Copied
Thakns for your reply, I don't quite understand what you mean I'm sorry. User privileges for the folder set up?
Copy link to clipboard
Copied
Every folder has settings on who is allowed to do what in it. These are called privileges. Please refer to your system's documentation on how to set them up.
Copy link to clipboard
Copied
But I've not changed any privileges, why would this be an issue? Would the latest Illustrator update have intervened?
Copy link to clipboard
Copied
During the years, operating systems got much more sensitive and Illustrator respects that.
You could contact Customer Care so they take a look into your system. https://helpx.adobe.com/contact.html
Copy link to clipboard
Copied
I'm having the same issue, it gets very confusing and consumes a lot of memory, has anyone found a solution?
Copy link to clipboard
Copied
Other than resetting the preferences, checking user privileges on your system, checking your antivirus and contacting Customer Care?
Copy link to clipboard
Copied
I know, I've tried the advice of Monika Gause and still no luck. I am glad it's not just me. I don't really have the time to go playing around with OS issues, I pay for Illustrator every month so that I don't have to have these issues - I'm a graphic designer not an IT specialist. Rant over and I'll drop Customer Care a line when I can.
Copy link to clipboard
Copied
There's one more thing you could try: turn off "Save in Background" in the Illustrator preferences.
Copy link to clipboard
Copied
It worked! Thanks Monika 🙂
Copy link to clipboard
Copied
Thanks Monika, I've given it a go. Only time will tell. It doesn't appear to do it to every document but will report back either way.