Changed Preferences doesn't save - Voreinstellungen werden nicht übernommen

[steguser]

For example, I set the measurement from Point to Millimeter, but every time I start Illustrator it is still on points. I tried to reset with STRG+ALT+SHIFT, but didn't change anything. Same wit InDesign 😞
I use German Adobe Apps, Illustrator 25.xx, InDesign 16.x

Thanks for any clue

Wenn ich z.B. in den Voreinstellungen die Maßeinheit von Points auf Millimeter umstelle, ist dies beim nächsten Start wieder zurück gesetzt worden. Das Starten mit STRG+ALT+UMSCHAT hat das Problem auch nicht behoben. Genau so ist es jetzt bei InDesign (Versionen 25.xx und 16.x).

Danke für Tipps

[manal shanableh]

you have to change the measurment from preferences while no documents are open, to apply these perefrences to all new documents.

[steguser]

thanks, but that's what I did a few times or rather I have to do it everytime I start the program

[Ton Frederiks]

That is how inDesign works, it does not work with Illustrator.

[Ton Frederiks]

Units in Preferences can be changed by the document you create.

The units in Preferences are only used when documents without units are created.

If you open an image or a PDF (saved without Illustrator editing capabilities), it will use the Preferences setting. Existing Illustrator documents or new documents (which are based on a preset) will keep their units.

[steguser]

I work with Illustrator ~20 years now. Usually I set preferences (like Millimeter für DIN A4 210x297mm) and Illustrator works ALWAYS with millimeter till I chance it to something else. But since the latest update Illustrator use my settings just for the current sessioin. Next time I start the app it is back on points....

[Lord_Helmet]

I can confirm this. The setting "Allgemein" under "Einheit" is not saved. Each time I restart Illustrator it is set back to "Pixel".

Illustrator 25.21 after a fresh install.

[Ton Frederiks · Accepted solution]

As far as I can go back (CS4) the units preferences setting has been very confusing.

It will always be overridden by the setting of your new documents.

Don't rely on the Preferences for units.

Use your New Document Profiles to set the units.