Constant issues

[jenniferc80204933]

I have constant issues with the new Illustrator and Photoshop. They freeze up and I have to force-quit. I'm I the only one?  I didn't have these issues with later versions.

[kglad]

what's you os?

if you have big sur os, there are known issues.

[Ashutosh_Mishra]

Hi Jennifer,

Sorry to hear about your experience. Would you mind sharing versions of OS & Illustrator? Do Adobe apps freeze while working on a specific file or performing a specific task? This information would help us assist you accordingly.

Additionally, I'd request checking out this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if the suggestions provided help you out.

Looking forward to your response.

Regards,

Ashutosh