My predecessor iMac died and I got a new one. Used time machine back-up to build new iMac. On some Adobe Illustrator files, I have saved on my desktop in the same folder, I get "Could not read the file because an error has occurred." As a workaround, I made a copy of the file and moved it to my desktop. I deleted the "ai" extension and was able to open the file in Illustrator and then save it as an AI file. It reopened fine after that. Apple worked with me to rule out their system by trying everything from disk utility to permissions to copying a file to another drive--the problem followed after every diagnostic try. I have hundreds of files that are impacted. How do I solve this issue--I can't be the only one who has had this experience?
I took the alleged corrupt file and uploaded it in a dropbox folder for another Illustrator user to try and open. They opened the file with no error. Your general explanation about "expecting corruption" doesn't really answer the how-to question I asked. Furthermore, the file doesn't seem corrupt at all and if this type of error happens a lot to people who recover/build new systems from known working back-ups then perhaps it has to do with some attribute related to the name or association with the former machine. Thank you for your reply.
Did you install Illustrator on the new machine or did you also recover it from Time Machine?
If you didn't install it, then try that and when doing it, it might be a good idea to reset preferences (of course you might want to manually save some customized things from prefs in case you had that set up).
The thing is: recovering Illustrator files can fail.
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