Display issues in macOS BIG SUR update

[shopcamello]

After installing Big Sur, this happens when I open Adobe Illustrator. Anyone have the same issue? How to solve it? Thank you.

{Renamed by MOD}

[Monika Gause]

There's only one way to solve issues with Big Sur: downgrade the system.

[Andy Swift]

What happens when you zoom, or try editing a normal Illustrator document? How about changing the background color? I'm thinking of installing the Big Sur beta to see if Illustrator crashes less often (on at 16-inch MB pro, it crashes about 5-10x per day). If you're willing, I'd like to ask a bunch of questions. You can email me from svija.com/en/contact.

[Christoph Tisch]

Try this: Disable GPU Performance and restart Illustrator.

This could be a option for some works.

[Test Screen Name]

Thank you for reporting this. You won't be able to use it on a beta system so keep using it on your live system. 

[Srishti Bali]

Hi there,

Sorry to hear about this trouble. MacOS Big Sur is an early beta. It is still in testing phase. I would suggest if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-...) and roll back to the MacOS Catalina.

This way you'll keep getting all the updates related to this issue.

Regards,

Srishti

[IPv6Freely]

I'm encountering the same thing. Of course the Adobe support gives you the typical "its still in beta" response. Uh... yeah, that's why I reported it. So you could have it fixed by the time it's released. That's... kind of the point of developer betas.

[Monika Gause]

It doesn't make a lot of sense to report issues of the current released version with a beta system.

What needs to be tested is the version that will be released with or rather after Big Sur is final.

[IPv6Freely]

Sure it does. If they don't know it's broken, they won't know to fix it. The problem is really more when people expect a fix for a beta platform. 

[Monika Gause]

No, it doesn't.

There is an Illustrator update at least twice a year. And there are additional minor versions in-between. So what do you think the engineers are working on at the moment?

[IPv6Freely]

You missed the point. 

[IPv6Freely]

What's especially worthless is being told to downgrade.