Driver de vídeo incompatível com a última versão do Illustrator

New Here ,
Mar 09, 2021 Mar 09, 2021

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Olá, boa noite a todos.

Estou com um problema no Illustrator.

 

Ocorre que em sua última atualização, logo que abro o software, aparece o seguinte aviso:

2021-03-09.png

 

Eu tentei atualizar o driver, porém essa parte mais técnica, eu entendo muito. Verifiquei no site da Adobe e da Intel como proceder, inclusive. O que devo fazer para solucionar esse problema?

 

Agradeço desde já a atenção.

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Draw and design, How to

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Adobe Employee , Mar 10, 2021 Mar 10, 2021
Hi there, Sorry to hear about your experience. Intel HD Graphics 4000 is an old graphics card. If you are not planning to upgrade the hardware, you can disable this report to appear on startup from the preferences. You can skip the dialog by pressing "continue with known issues..." And then go to preferences > General  and uncheck "Show compatibility issues at startup". Hope it helps. Regards, Ashutosh

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Adobe Employee ,
Mar 10, 2021 Mar 10, 2021

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Hi there,

 

Sorry to hear about your experience. Intel HD Graphics 4000 is an old graphics card.

If you are not planning to upgrade the hardware, you can disable this report to appear on startup from the preferences.

 

You can skip the dialog by pressing "continue with known issues..." And then go to preferences > General  and uncheck "Show compatibility issues at startup".

 

Hope it helps.

 

Regards,

Ashutosh

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