Error in saving file. Showing "The file cannot be found"

New Here ,
Jan 19, 2021 Jan 19, 2021

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Bug, How to, Import and export, Performance

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Mentor ,
Jan 19, 2021 Jan 19, 2021

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Please let us know the Illustrator version you are using-i.e. latest or earlier version. Second please let us know if you are PC or Mac and what system as this can give us clues as to what might be happeniing.

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Adobe Community Professional ,
Jan 19, 2021 Jan 19, 2021

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How many characters in the whole file path? Try moving it to the desktop and open from there.

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Adobe Employee ,
Feb 07, 2021 Feb 07, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? Are you trying to save file on a network location?

This information would help us assist you accordingly.

Additionally, please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

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