Copy link to clipboard
Copied
Hi, I and using Illustrator CC 2018 last night i complete my artwork on it and saved it but now i open this files it give the error and says, " This file is damaged and could not be repaired please help me and give me the solution of this how i can fix it and recover my artwork its very important for me.
{Renamed by MOD}
Hi there,
Sorry to hear about this. There are multiple factors that can lead to file corruption, however, you may try few steps suggested on this help article (https://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html).
If that doesn't help, please email your file to file@adobe.com. We can take a look and see if the file can be repaired.
Regards,
Srishti
Copy link to clipboard
Copied
Please Help me
Copy link to clipboard
Copied
resolve my issue
Hi, I and using Illustrator CC 2018 last night i complete my artwork on it and saved it but now i open this files it give the error and says, " This file is damaged and could not be repaired please help me and give me the solution of this how i can fix it and recover my artwork its very important for me.
Copy link to clipboard
Copied
Please tell us your version and system.
Exactly where did you save the file?
What is the file size?
Did Illustrator crash when saving?
Does the file still open in Acrobat?
Since the file is important: did you make backups? Do you use Time Machine or something similar?
This is a user forum. Everyone answers on their own schedule. Unless people are marked "Staff", they don't work for Adobe and do this in their spare time.
Copy link to clipboard
Copied
Hi there,
Sorry to hear about this. There are multiple factors that can lead to file corruption, however, you may try few steps suggested on this help article (https://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html).
If that doesn't help, please email your file to file@adobe.com. We can take a look and see if the file can be repaired.
Regards,
Srishti