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I'm exporting an SVG from Illustrator 2019 (23.0.1) running on Windows 10 and have found some frustrating behavior. I've managed to reproduce this with some simple steps:
The resulting SVG outlines the text instead of including it as text. Exporting as a PDF or EMF keeps the text intact.
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This is a huge issue for us, since we are exporting SVGs in order to edit them further in a different application.
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I don't have 2019 installed anymore to test on my end, but it's working fine in 2021 version 25.4.1. Is it possible for you to update?