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Fatal Illustrator Error

New Here ,
Oct 09, 2020 Oct 09, 2020

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Okay so Adobe illustrator auto-updated itself today and I'm getting the following error message when I open Illustrator. After this plugin error screen, I get the following screen saying that Illustrator has opened in safety mode. 

 

I've uninstalled and reinstalled Illustrator and am still getting this error. Please help! 

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New Here ,
Oct 09, 2020 Oct 09, 2020

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I've also tried to uninstall and install the previous version of Illustrator that I was using last night that worked fine. I've installed that and still getting this error...

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Community Expert ,
Oct 09, 2020 Oct 09, 2020

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Did you already try and beset the preferences?

Also: did you run the Adobe Cleaner tool between uninstall and reinstall?

 

Please next time embed screenshots in your post instead of attaching them. Thank you.

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LEGEND ,
Oct 09, 2020 Oct 09, 2020

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Hi there,

 

Sorry to hear about this. In addition to steps suggested by Monika, please try steps suggested on this help article(https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know if it helps.

Looking forward to your response.

 

Regards,

Ashutosh

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