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File dimension issues

Explorer ,
Jun 11, 2021 Jun 11, 2021

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Hey All,

 

Something strange is happening with Illustrator 2021 (updated to latest) the last few days.

 

I'll create a new doc, copy & paste my art, then scale up to 123Wx12"H, save and close.

 

When I close and reopen, the size of my image is now approx. 10"Wx2"H

 

Any ideas what's happening here?  Why did the dimensions shrink?

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Adobe
Community Expert ,
Jun 11, 2021 Jun 11, 2021

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Please post screenshots.

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Community Expert ,
Jun 11, 2021 Jun 11, 2021

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Why are you saying image, are you saving to the .ai format? Are you possibel owrking with a .dwg file, something similar would happen, except your art is not scaling proportionately. What is the size of your artboard?

 

If you need further help please show screenshots.

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