Illustrator Could Partially Read This File

New Here ,
May 18, 2021 May 18, 2021

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My previously fine AI files now open with this error: "Illustrator could partially read this file. We recovered as much of this file as possible, but some content might be missing. Open to view the recovered file". When I open the file, everything is missing besides for my first artboard (out of about 13 artboards - everything is gone??). I have a PDF of the file, saved. But it is a compressed PDF with editing capabilities, disabled. And so, am unable to work on/edit from the PDF. 

 

Please help???

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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Hi Claudiar,
we are sorry for what happened. What version of Adobe Illustrator are you using? Also, I found this thread with the same problem as you: Illustrator could partially read this file

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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Can you perhaps share at least one or two of these Illustrator files (.ai), so one may have a look at the issue?

 

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Adobe Employee ,
May 25, 2021 May 25, 2021

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Hi there,

 

Sorry to hear about your experience. There are multiple factors that can lead to file corruption. In addition to the suggestion given earlier, I'd request you to follow the suggestions given on this help article to troubleshoot file issues & let us know if it helps.

 

Regards,

Ashutosh

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