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Whats Crackin,
So baiscally my problem is that everytime I try to delete a drop shadow from an object. My computer sub-zero freezes for a hot minute, then it just crashes hard. Ever since I got the new update for Illustrator it has been doing it. I tried restarting my computer to see if it would help the problem, but it doesnt yo. Its not like a huge problem or anyting. Im just wondering if anyone else has this problem since the update. But yeah thats it.
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Hi all,
Sorry about the trouble this issue has caused. We have been able to reproduce the issue and it is currently under investigation.
Please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41832787-drop-shadow-deletion-crashes-illustrator) and stay tuned for updates.
Regards,
Srishti
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I also cant delete effects without Illustrator crashing. Happens 100% of the time on every document.
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Having the same issue, though it was my PC but apparently not. Same as you, it was after the recent update.
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Hi there,
Sorry to hear about this trouble. I am hopeful that the issue is resolved by now. If not, I would request if you could share a few more details like:
We’re here to help, just need more info.
Regards,
Srishti
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Same issue.... Across multiple documents. I found a workaround though... Instead of deleting the effect in the properties window, Click on the 3 dots to take you to the apearance panel
Once in the appearance panel, highlight the effect you want gone and then click the trashcan.
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Can confirm experiencing same issue on v25.0 for Windows 10 64bit
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Hi all,
Sorry about the trouble this issue has caused. We have been able to reproduce the issue and it is currently under investigation.
Please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41832787-drop-s...) and stay tuned for updates.
Regards,
Srishti