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Illustrator-Relink Missing Files

New Here ,
Jan 10, 2017

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Hello all!

I work for a company that has myself and my coworker designing on the same CC account, and we are often sharing and working on each other's creative files. When I start a file and use multiple photos and eps files I have the Illustrator file linking to an assets folder on a shared drive with my coworker. When she opens up the file next and works on it all of the photos are linked properly in the working file without any issues. However, When I open the file later (after she has saved and closed the program) all of the photos and assets are missing links even though the asset folder the file was linking to has not changed.

My questions are A) has anyone experienced this and know why once someone has opened my file and saved on a different computer, why it unlinks when I reopen the file? and B) Is there a way to relink multiple image files in Illustrator similar to the process in Indesign? In Illustrator so far all I have figured is to click and relink each one individually whereas Indesign once you relink an image to the asset folder it will go through and relink the rest that are missing, Please help!!

Thank you!

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Illustrator-Relink Missing Files

New Here ,
Jan 10, 2017

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Hello all!

I work for a company that has myself and my coworker designing on the same CC account, and we are often sharing and working on each other's creative files. When I start a file and use multiple photos and eps files I have the Illustrator file linking to an assets folder on a shared drive with my coworker. When she opens up the file next and works on it all of the photos are linked properly in the working file without any issues. However, When I open the file later (after she has saved and closed the program) all of the photos and assets are missing links even though the asset folder the file was linking to has not changed.

My questions are A) has anyone experienced this and know why once someone has opened my file and saved on a different computer, why it unlinks when I reopen the file? and B) Is there a way to relink multiple image files in Illustrator similar to the process in Indesign? In Illustrator so far all I have figured is to click and relink each one individually whereas Indesign once you relink an image to the asset folder it will go through and relink the rest that are missing, Please help!!

Thank you!

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Jan 10, 2017 0
Adobe Community Professional ,
Jan 10, 2017

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This kind of workflow works best when all the images and the Illustrator file are in the same folder.

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Jan 10, 2017 2
Advocate ,
Jan 10, 2017

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The relinking is because, despite the fact that you and your coworker are both using the same network drive, the path your individual computers follow to connect to that drive differ slightly. This makes Illustrator unable to find the linked assets at the original path on your coworker's computer or her relinked path on your computer.

As Monika noted, the best way to make this work is to keep the assets in the same folder or in a subfolder inside the folder containing the Illustrator file. That makes Illustrator use relative paths (e.g. /assets/image.png) instead of absolute paths (e.g. G:/drive/folder/subfolder/image.png). You can put the AI file and its assets on the network drive, and then both you and your coworker can work on it without Illustrator breaking links.

--Pariah Burke

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Jan 10, 2017 1
Community Beginner ,
Apr 05, 2017

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This also happens in Illustrator libraries. I am using the libraries for UI components (so will have 100s of library components in one document). All of a sudden, they lose their link to the library (cloud icon) and become treated like normal links (using the C:// directory on my local machine) as such, when I share with colleagues all the links are broken.

The only way to resolve this is to manually relink each library item one by one. This is very frustrating when you are using dozens of the same library asset and can't relink multiple identical assets at once. Please could this be a feature?

Example where file from Library is referencing my C://

Example where the files are treated as Cloud Library assets.

As you can see I use multiple identical objects and manually relinking broken links one by one is awful.

Why is this happening?

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Apr 05, 2017 1
New Here ,
Jun 20, 2017

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I loose files all the time to the point I'm not going to use lightroom

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Jun 20, 2017 0
Advocate ,
Jun 20, 2017

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What does that have to do with this thread?

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Jun 20, 2017 0