Legacy files won't open correctly

Jan 08, 2021

Copy link to clipboard

Copied

This just started happening yesterday and I have no idea what has changed. When trying to open files I created in CS5 into the latest version of CC I am getting these crazy black boxes and black lines. It is happening in vector areas with transparencies and different opacity settings. The bottom image is how the file opened and the image above it is a jpg I placed just to show what the image is supposed to look like. Any ideas?

2021-01-08 13_10_12-BBTel LOGO updated.ai_ @ 33.33% (CMYK_Preview).png

TOPICS
Bug, Import and export

Views

23

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Legacy files won't open correctly

Jan 08, 2021

Copy link to clipboard

Copied

This just started happening yesterday and I have no idea what has changed. When trying to open files I created in CS5 into the latest version of CC I am getting these crazy black boxes and black lines. It is happening in vector areas with transparencies and different opacity settings. The bottom image is how the file opened and the image above it is a jpg I placed just to show what the image is supposed to look like. Any ideas?

2021-01-08 13_10_12-BBTel LOGO updated.ai_ @ 33.33% (CMYK_Preview).png

TOPICS
Bug, Import and export

Views

24

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 08, 2021 0
Jan 08, 2021

Copy link to clipboard

Copied

Which system and which version exactly is it?

Can you post that file on Dropbox or the like and post a link here?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 08, 2021 0
Jan 08, 2021

Copy link to clipboard

Copied

That's a great idea! But I've already left the office and don't have access to that file. I will definitely do that on Monday. Thank you!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 08, 2021 0
Resources