Highlighted

Missing/ Nameless Image Links When Opening Files in Illustrator

Community Beginner ,
Aug 19, 2020

Copy link to clipboard

Copied

I haven't moved any links to other folders but when I open some files, the links are not there (it is a blank bounding box). It won't even show the link with a name. It is nameless in the Links panel. This is very frustrating because without the link file name, I can't even relink it if I don't remember every single link. I have not moved anything and this issue has been consistent with multiple illustrator files.

 

{Renamed by MOD}

TOPICS
Performance

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Missing/ Nameless Image Links When Opening Files in Illustrator

Community Beginner ,
Aug 19, 2020

Copy link to clipboard

Copied

I haven't moved any links to other folders but when I open some files, the links are not there (it is a blank bounding box). It won't even show the link with a name. It is nameless in the Links panel. This is very frustrating because without the link file name, I can't even relink it if I don't remember every single link. I have not moved anything and this issue has been consistent with multiple illustrator files.

 

{Renamed by MOD}

TOPICS
Performance

Views

23

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2020 0
Community Beginner ,
Aug 12, 2020

Copy link to clipboard

Copied

Yesterday night, my computer restarted on its own. When I reopened Illustrator, it gave me recovered files however all of the links in these files are now missing. They didn't even leave a file name for me to search and relink. This is the first time it's happened to me. Previously the recovered files always kept my links.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 12, 2020 0
Adobe Employee ,
Aug 22, 2020

Copy link to clipboard

Copied

Hi there, 

 

Sorry to hear about this trouble. That's definitely not a typical experince with application. Could you please share a few more details like:

  • OS and version of Illustrator
  • Is the issue related to a specific document?
  • Where the files and linked images are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?

 

We’re here to help, just need more info.

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 22, 2020 0
HamTsai LATEST
Community Beginner ,
Oct 07, 2020

Copy link to clipboard

Copied

Hi Srishti,

I'm responding because the issue happened again. I'm on Windows 10, Illustrator 24.2.3. This issue is related to any document I had opened before the forced restart. The linked images are saved on the system HDDs (there's 3 of them). Thank you!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 07, 2020 0