My mac restarts every time I try to open AI.

[default64zs9vxgoaws]

My mac restarts every time I try to open AI. a lot has already happened, I can't use vector files.

I tried installing older versions of the program too, but the result is the same.

already tried uninstalling and reinstalling the program. and tried to format the mac.

[italosan]

Hi, we're sorry you're having trouble with Adobe Illustrator. Does this problem also occur with other software?

[default64zs9vxgoaws]

No, only with ai.

[Monika Gause]

Someone should take a look into your system.

Contact Customer Care, they can do that: https://helpx.adobe.com/contact.html