• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Repeated error message: 'This printer driver is not supported by illustrator'

Community Beginner ,
Jul 26, 2017 Jul 26, 2017

Copy link to clipboard

Copied

Every time I save a file or start Illustrator I get the error: 'This printer driver is not supported by illustrator'. It's super annoying and just started when I upgraded to 2017. How do I fix this?

Views

6.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jul 26, 2017 Jul 26, 2017

Windows 10 64 bit

Illustrator 2017.0.1 release // 21.1.0 (64 bit)

My default printer is managed by Windows, and is automatically set to whatever one I used last.

However! I disabled this, and set my default printer to "Adobe PDF", and it all seems to be working well now!

Votes

Translate

Translate
Adobe
Community Expert ,
Jul 26, 2017 Jul 26, 2017

Copy link to clipboard

Copied

What OS and version are you using? What is your default printer?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 26, 2017 Jul 26, 2017

Copy link to clipboard

Copied

Windows 10 64 bit

Illustrator 2017.0.1 release // 21.1.0 (64 bit)

My default printer is managed by Windows, and is automatically set to whatever one I used last.

However! I disabled this, and set my default printer to "Adobe PDF", and it all seems to be working well now!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 27, 2017 Jul 27, 2017

Copy link to clipboard

Copied

Good catch. Thanks for posting this fix.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2018 Apr 13, 2018

Copy link to clipboard

Copied

LATEST

Can you walk me thru Step by step how you disabled it. I can't use short cuts without the error message poping up.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines