Unable to launch Illustrator 2021 on macOS Mojave

[DADO]

Hi!

I am trying to launch Illustrator 25.0 on my Mac and it always crashes at launch.

Yesterday I ran some system updates.

My Operating System is 10.14.6 Mojave

I read that I shoul eliminate some fonts of my system, but i do not have them. Please let me know what to do since I need to launch it asap.

Thanks!

{Renamed by MOD}

[Todd Melinn]

Yes, I have the same issue.  I also tried reinstalling 2020 and 2020 no longer launches as well.

[DADO]

Thanks Todd. I had to uninstall it and install the previous version 😞

I'll let you know if I find any solution!

[Srishti Bali · Accepted solution]

Hi there,

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shard on this page (https://helpx.adobe.com/illustrator/kb/crash-with-ttf-font.html) and let us know how it goes. 

Feel free to let us know if you still need assistance. We'd be happy to help.

Regards,

Srishti

[DADO]

Hi Srishti, thanks for your answer. The problem was solved when I updated to Mac OS Big Sur.

Regards,