InCopy Issue With T1 Fonts That Are No Longer In Use

[Jeff Levy]

Hi - I have an editor using the latest version InCopy on a Mac running macOS 15.6. In the past, we used a PostScript Type 1 Font called Whitney. We stopped using this as Adobe no longer support it and now use a paid version of Whitney, which is a True Type font.

In the past 2 days, when she opens an InDesign file in InCopy, she gets a message stating that the file is missing several Whitney T1 fonts. The message says they may be missing because they are 'no longer available’.

The next step was to go back to the designer. She opens the InDesign file and now sees the same message about T1 fonts. So, she fixes the problem, and the message no longer occurs.

Now, when the designer opens the same file, it looks fine... but if she makes any change and saves it, the next time she opens the file, she's back to getting the same message about unavailable Whitney (T1) fonts.

Any insight would be appreciated, as this makes no logical sense. Thanks.

[Jeff Levy]

Sorry, last paragraph was meant to read:

Now, when the editor opens the same file, it looks fine... but if she makes any change and saves it, the next time she opens the file, she's back to getting the same message about unavailable Whitney (T1) fonts.

[Pariah Burke]

This kind of thing is often caused by the old fonts being used in styles, locked layers, pasteboard objects or elsewhere; or because the INDD file has corruption that is not fully expunging references to the old font.

Try doing this:

1. In InDesign, go to Type > Find/Replace Font. If the Type 1 font appears anywhere in that list, replace it--including Redefine Style When Changing All.
2. Do a Save As, and save it to a new INDD (don't replace the original INDD).
3. Test that out with the fonts.

If that still fails, do this:

1. In InDesign, File > Save As and save it as IDML.
2. Close all files.
3. Open the IDML.
4. Do a Save As, and save it to a new INDD (don't replace the original INDD).
5. Test that out with the fonts.