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I'm getting this alert after opening an InDesign document and then updating an ".icml" link. I'm having no other issues with InDesign files, only those that have changes made in InCopy.
The document is created using InDesign CS6 and worked on with InCopy CS6 (latest versions). I am able to open the InDesign file as long as I don't update all the links when opening the file. I've tried isolating which ".icml" link is causing the problem without success.
I would appreciate any help. Thanks!
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I am now convinced that an InDesign/Incopy CS6 workflow does not handle style sheets properly and consistently. (Not a problem in CS5.5)
What I can't figure out is how to know when a style sheet causes a crash, without testing each one used in a document. Just the presence of the corrupt style can cause a crash. (What causes the style to corrupt?) You don't necessarily have to make a change using a bad style sheet in InCopy to trigger the shutdown.
It does look like styles sheet created in InDesign CS6 might work correctly...and just the styles sheets that are imported or copied over with a copy/paste from a CS5.5 to CS6 document can cause problems.
I'm going to try and use the InDesign Book feature on my publications, so I don't loose large publications to the shutdowns.
Thanks for all the help!
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Hello mgsculpture,
Did anyone find a solution?
I am having the exact same issue with the "serious error" crash message for indesign when I update incopy links.
I too, am working on a server and Adobe has been giving me the run around.
At the moment, I have two documents that crash. All CS6, all macs, and I did NOT set up any style sheets.
I have colleagues looking for the same solution.
HELP PLEASE
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It's rare that two problems are actually the same error. Can you upload your ProtectiveShutdownLog to http://pastebin.com/ and post a link, please?
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Thank you for the speedy response. I'm not sure how to find the ProtectiveShutdownLog. Can you instruct me?
Also, I did use style sheets in one of the two problem documents. But I also used those same style sheets in several other documents with no problems.
Melanie
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Hi, Melanie. I'm rushing out the door, but it should be covered earlier
in this thread. If not, say so and I'll walk you through it when I get back.
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Thanks
http://pastebin.com/Nj6v8yLd
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Melanie, Err...did you follow the instructions in post #8?
The file you linked to is definitely not the ProtectiveShutdownLog.
Among other things, it should start with "Adobe InDesign Protective Shutdown Log." Yours looks like a .db file from SQLite. There are literally hundreds of such files around on a typical system...
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http://pastebin.com/A9yESQGw
I think I did it correctly this time.
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I'm not as adept at this as John, but the first thing that jumped out at me was the line that said lost network connection. Does this happen when the computer goes to sleep? Losts of folks seem to have trouble with that.
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the computer never went to sleep. The crash happens when I attempt to update the incopy links.
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I solved the problem that I was having by recreating my publication from scratch. I was unable to pull any items from older InDesign files into CS6. Everytime I did that, I would get a crash. The workflow worked again, once everything was "fresh."
THEN, when I built the next edition, I started getting InCopy crashes again. The only thing that I was pulling from the previous month (that worked with InCopy) were page numbers and running headers. It seems to me that once a document crashes...there's nothing you can do to save it.
My workaround was exporting the text that had changes from the InCopy .icma and reflowing it into the InDesign files.
I'm convinced there is a problem between InDesign and InCopy CS6. The problem didn't exist for us on CS5.5.
I sure hope Adobe fixes the problem.
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Well, I was hoping for a better solution than having to start over. At the pace we work at it's probably faster to go old school and make the edits in indesign.
Thanks for all your help.
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Yes, we did two issues with paper proofs. Kind of beats the idea of an InCopy-InDesign work flow.
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Adobe is going to shoot themselves in the foot if they can't find a solution.
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Sorry, I've been out today (as is so often the case)
Peter suggested:
I'm not as adept at this as John, but the first thing that jumped out at me was the line that said lost network connection.
Yeah, that's the first one, from Jan. 28. But if you scroll down to the last one, from Feb. 14, it's different:
Unhandled error condition
Session started up at 5:00 PM on Thursday, February 14, 2013
Version: 8.0.1 - Build: 406
Error Code 0x20705: "The content is locked and cannot be modified."
Called to process command 0x7313
Command Processor Stack (from top to bottom):
6. Command Sequence "Re-import File"
5. Command 0x7314 "Re-import File"
4. Command Sequence "Update"
3. Command Sequence ""
2. Command 0x8c59 "Update Link"
1. Command 0x8c9f "Update Link"
It's curiously similar to msgsculpture's, except for no references to hyperlinks.
My production universe is still on InCopy CS5, so I haven't really spent a lot of time with InCopy CS6, but generally the way these things get triggered, there's one bad apple and you have to find what it is. It could be a style, or a weird character, or a corrupt document object, or something. So usually you start with a document and you start deleting things until the problem goes away. Or export layouts to IDML and reopen them, export text to InDesign Tagged Text and re-place it, etc. Eventually you'll narrow to the problem.
It is almost never a multiplicative problem with two rare cases interacting, it's usually just one bad object. Of some type.
Hopefully this is at least somewaht helpful.
Oh, and you are using 8.01.406 on both InCopy and InDesign?
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Everyone was so helpful in solving my problem. And, I agree it can one bad item (for whatever reason) that stops the whole process. The problem is recognizing the bad object.
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Well, sure.
Just delete half your objects and see if you get it.
And then delete half again.
Etc.
Even if you have 1,000 objects, it's only 10 halves.
16 steps for 65,000 objects.
Or 32 steps for 9 billion objects.
(If you have more than 9 billion objects, congratulations!)
Of course, sometimes it is things like styles that are not objects.
Or hyperlinks.
Or cell styles.
Or...
And if you want to get technical, you can export to IDML and whittle down
the IDML XML file by hand or with an XML editor. Perhaps not for the faint of heart, but we're past that stage anyhow.
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I believe I may have some insight to share on this problem.
I produce a magazine in InDesign CS6, and the editors use Incopy over a shared dropbox account.
As we start creating articles, I usually export them to Incopy one by one, just the text frames that I expect them to edit. However, at some point in production, it becomes necessary to unlink all of the Incopy stories, delete those links, and then create clean links - usually because another designer wants to be able to copy text boxes and move all the pages around and having everying linked in Incopy makes that more cumbersome.
When it's time to remake the Incopy links, I have several times tried using "Export all stories" to create them all at once. DON'T DO THIS. I believe this is one of the main causes of the problem because there are various pieces of text that you don't want linked via Incopy - such as master page footers, section markers, anchored text elements, text labels on a digram that are in small round text boxes, and so on. I think these are the things that cause the crashing when you try to update an Incopy link - even if the one you're updating has none of these features.
So, instead, after a clean sweep of all linked text, I now re-export the Incopy links manually. I go one spread at a time, and highlight all of the relevant text frames at once, and export to Incopy. That way I know I'm only exporting the frames that have the main text in them that will be edited, and not the "decorative" text or locked items.
This may be prohibitevely time-consuming in some projects, but until Adobe is able to fix the application, I believe it's one way to solve the problem. Seems to help on my magazine.
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Thanks Mayerchak,
Sadly, I have the problem whether I export incopy selected text boxes or all stories. I have used inDesign/InCopy CS4 for several years without a any problems. This all started with our upgrade to CS6.
Also, FYI your masterpage items will not export when you select all except if you are actually on the masterpage.
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Thanks mosamaha - good to know about master items not exporting if they're not active. But I do know I've had problems with small text boxes such as diagram labels, type on a path, tables, etc. and these items are less likely to need to be in Incopy. So, it's a place to start looking if you can't solve the problem.
I agree that it seems to be a new problem since we switched to CS6.
Here's how I was able to preserve the editor's work on an Incopy story that I could not update. It's no way to work, but it will allow you to recover the editor's changes:
1. Start a new blank document
2. Load all text styles from the original Indesign file
3. Place the .icml file into a new text box in the new document. It comes in with all the styling from your original, plus the edits.
4. In the new document unlink the text from your links palette, and copy all the text
5. Switch to your original Indesign file.
6. In the original file, delete the link to the story in question
7. Paste in the new text (i.e. replace the whole story with the new text).
You can then try re-exporting it for Incopy if you want (but if your problem hasn't been resolved, it will fail again the next time). But, at least this gets you to an up-to-date live file you can work on in Indesign.
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I think, finally, hopefully, InDesign has just released fixes for this problem with CS6 8.0.2 update. 🙂
You can check the release notes here:
http://helpx.adobe.com/indesign/release-note/indesign-cs6-2-release-notes.html
Not promising anything, but they claim to have fixed it, which is just awesome, as like the rest of you guys, this has haunted me ever since we upgraded to CS6, and hopefully those bugs have been finally squashed!
Open InDesign, and go Help – Updates and update ID to 8.0.2 and hopefully this problem will never happen again...
🙂
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I am having a similar problem. Does anyone have any info on how to fix this. In my case indesign won't open at all.
Here is the crash report.
Process: Adobe InDesign CS6 [12496]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.2.413 (8020)
Code Type: X86 (Native)
Parent Process: launchd [144]
User ID: 501
Date/Time: 2013-10-30 10:46:06.999 -0400
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 15415 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 622836 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 34ADE182-0429-8C61-7A29-4A2802149EB0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 PublicLib.dylib 0x016cb442 ProtectiveShutdown::~ProtectiveShutdown() + 278
1 PublicLib.dylib 0x016cb4c5 ProtectiveShutdown::~ProtectiveShutdown() + 17
2 ObjectModelLib.dylib 0x0160d2d2 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 28162
3 ObjectModelLib.dylib 0x0160b91c ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 21580
4 ObjectModelLib.dylib 0x015fc0c3 0x15db000 + 135363
5 ObjectModelLib.dylib 0x015fa742 0x15db000 + 128834
6 ObjectModelLib.dylib 0x0160a66f ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16799
7 ObjectModelLib.dylib 0x016074ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074
8 com.adobe.InDesign 0x00001dc2 main + 82
9 com.adobe.InDesign 0x00001d55 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x964599ae kevent + 10
1 libdispatch.dylib 0x9898bc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9898b7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x964588e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d362e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x96d36572 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x997e66ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x99732acb MPWaitOnQueue + 261
5 PMRuntime.dylib 0x005bb581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore 0x997b9a7b PrivateMPEntryPoint + 68
7 libsystem_c.dylib 0x96d315b7 _pthread_start + 344
8 libsystem_c.dylib 0x96d1bdce thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x964590ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d340ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d33e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d1bdaa start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x964567ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96455cac mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x997e335b TS_exception_listener_thread + 89
3 libsystem_c.dylib 0x96d315b7 _pthread_start + 344
4 libsystem_c.dylib 0x96d1bdce thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x964590ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d340ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d33e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d1bdaa start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x964588e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d36280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dbc089 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x997e6492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x997e668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99732acb MPWaitOnQueue + 261
6 com.adobe.ACE 0x00609a69 0x5ca000 + 260713
7 com.adobe.ACE 0x00608d99 0x5ca000 + 257433
8 com.apple.CoreServices.CarbonCore 0x997b9a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x96d315b7 _pthread_start + 344
10 libsystem_c.dylib 0x96d1bdce thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x964588e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d36280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dbc089 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x997e6492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x997e668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99732acb MPWaitOnQueue + 261
6 com.adobe.ACE 0x00609a69 0x5ca000 + 260713
7 com.adobe.ACE 0x00608d99 0x5ca000 + 257433
8 com.apple.CoreServices.CarbonCore 0x997b9a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x96d315b7 _pthread_start + 344
10 libsystem_c.dylib 0x96d1bdce thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x964588e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d36280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dbc089 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x997e6492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x997e668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99732acb MPWaitOnQueue + 261
6 com.adobe.ACE 0x00609a69 0x5ca000 + 260713
7 com.adobe.ACE 0x00608d99 0x5ca000 + 257433
8 com.apple.CoreServices.CarbonCore 0x997b9a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x96d315b7 _pthread_start + 344
10 libsystem_c.dylib 0x96d1bdce thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x964590ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d340ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d33e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d1bdaa start_wqthread + 30
Thread 10:
0 libsystem_kernel.dylib 0x964590ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d340ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d33e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d1bdaa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0xbffff0a8 ecx: 0xffffffff edx: 0x0418f7e8
edi: 0x00000000 esi: 0x05272068 ebp: 0xbffff128 esp: 0xbffff090
ss: 0x00000023 efl: 0x00010246 eip: 0x016cb442 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x052a4400
Logical CPU: 2
Binary Images:
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0xb000 - 0xbff7 +InDesignModelAndUI (0) <2E042CB4-E42B-151B-E858-1352BF64CBA2> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0xf000 - 0xfff7 +InDesignModel (0) <C9ABC1CF-850A-FCC7-2CEA-68B14F048036> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0x13000 - 0x1f3fef +WidgetBinLib.dylib (1) <D2AAB5B9-0694-32FA-38D5-F97FEE688C9D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/WidgetBinLib.dylib
0x2a1000 - 0x480ffb +com.adobe.owl (AdobeOwl version 4.0.96 - 4.0.96) <B6B76E81-301D-D087-93F3-FDF9AB323665> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x4ae000 - 0x548ff3 +com.adobe.owl-canvas (AdobeOwlCanvas version 3.6.05 - 3.6.05) <8E0CC5EB-E18A-20BD-BDC4-667D1CC43C12> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x555000 - 0x55efff +ASLSupportLib.dylib (1) <000064CE-84C2-F397-BAB1-17055FA344EC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ASLSupportLib.dylib
0x565000 - 0x5a1ffb +TextPanelLib.dylib (1) <019DE080-1920-928F-57FB-F8FD8FCCA227> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/TextPanelLib.dylib
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0x16c5000 - 0x1b17ff7 +PublicLib.dylib (1) <FE41768D-FB5A-4216-E941-409BE23643CD> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/PublicLib.dylib
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0x995cf000 - 0x9966afff com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x99723000 - 0x99a28ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x99a29000 - 0x99a35ffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x99a36000 - 0x99a36fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x99d49000 - 0x9a101ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9a102000 - 0x9a103fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9a104000 - 0x9a1d8ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 15459
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=189.6M resident=94.8M(50%) swapped_out_or_unallocated=94.7M(50%)
Writable regions: Total=150.8M written=36.1M(24%) resident=63.0M(42%) swapped_out=0K(0%) unallocated=87.8M(58%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
CG backing stores 2228K
CG shared images 224K
CoreServices 2420K
MALLOC 75.5M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 9756K reserved VM address space (unallocated)
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 8K
Memory tag=35 7300K
Stack 69.1M
VM_ALLOCATE 16.1M
__DATA 8224K
__DATA/__OBJC 148K
__IMAGE 528K
__IMPORT 12K
__LINKEDIT 38.3M
__OBJC 1608K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 151.3M
__UNICODE 544K
mapped file 190.1M
shared memory 2360K
=========== =======
TOTAL 607.0M
TOTAL, minus reserved VM space 597.4M
Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0xfa140000 / 6
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 10
USB Device: composite_device, 0x0971 (GretagMacbeth AG), 0x2005, 0xfa134400 / 13
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa134300 / 12
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa134320 / 14
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa134200 / 11
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Intuos5 touch M, 0x056a (WACOM Co., Ltd.), 0x0027, 0xfd130000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
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Since the last update from Adobe we stopped crashing. Hallelujah!
Have you updated all your software… incopy too?
Melanie
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Make sure you empty the InDesign Recovery folder for the user and check your fonts: Troubleshoot fonts | Mac OS X
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I am having the same issue - InDesign shutting down when trying to update InCopy stories in multiple documents in our workflow, on numerous computers. Thsi isn't a bad preference on somebody's computer. This is systemic.
Adobe InDesign Protective Shutdown Log
Thu Apr 25 11:20:26 2013
Unhandled error condition
Session started up at 11:20 AM on Thursday, April 25, 2013
Version: 8.0.1 - Build: 406
Error Code 0x20705: "The content is locked and cannot be modified."
Called to process command 0x1352f
Command Processor Stack (from top to bottom):
8. Command 0x13517 "Delete Hyperlink Destination"
7. Command Sequence "Re-import File"
6. Command 0x7314 "Re-import File"
5. Command Sequence "Update"
4. Command Sequence ""
3. Command 0x8c59 "Update Link"
2. Command 0x18e34 "Edit Story In Place"
1. Command Sequence "Edit Story In Place"
There are no hyperlink destinations in my document. None. Zip. Nada. There are locked items on my master pages, but InDesign should be able to handle that…
I noticed…
I can open my document, make a single character change to a single InCopy story and check it in. My InDesign layout immediately shows two stories out of date.