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terasun
terasun
Participant
March 11, 2020
Answered

現像モジュールでブラシを選択すると画面が真っ黒になる

  • March 11, 2020
  • 1 reply
  • 194 views

mac os catalina 10.15.3

 

突然、現像モジュールでブラシを選択したときのみ、画面が真っ黒になってしまうようになりました。lightroom classic 環境設定／パフォーマンス／グラフィックプロセッサー使用のチェック外しても治りません。

 

対応につきましてアドバイス、よろしくお願いします。

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi there,

     

    Sorry that the Develop module in Lightroom goes black when you're working with the Adjustment brush. Which version of Lightroom Classic are you using?

     

    Ideally the problem should go away with the GPU usage disabled in the preferences but as you mentioned that it has not helped. Would you mind restoring Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
    https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings

     

    Thanks, 

    Akash
     

    1 reply

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    March 12, 2020

    Hi there,

     

    Sorry that the Develop module in Lightroom goes black when you're working with the Adjustment brush. Which version of Lightroom Classic are you using?

     

    Ideally the problem should go away with the GPU usage disabled in the preferences but as you mentioned that it has not helped. Would you mind restoring Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
    https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings

     

    Thanks, 

    Akash
     

    terasun
    terasunAuthor
    Participant
    March 12, 2020

    Akashさん、早速のアドバイス、誠にありがとうございます。

    まず、結果をお伝えします。「復活」「OK」です！
    誠にありがとうございました！

    インストラクション通りに、「方法１：環境設定をデフォルト設定に戻す」ことをした結果です。
    本当に助かりました。

    Akashさん、そしてアドビのコミュニティに心より感謝です。
    ありがとうございました！

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