2nd monitor colours oversaturated in LR Classic

Report · Dec 05, 2023

I've used LR classic with a 2nd monitor (LG Flatron W2042S) connected to my laptop with a HDMI to VGA adapter for a few years now with no issues. However, since the latest LR update (v13.0.2) the colours keep going out of whack on my 2nd display (very oversaturated, especially reds and greens). Crucially, this doesn't happen to all images on the 2nd monitor window- e.g in survey mode only the selected image becomes oversaturated with the others all still correctly calibrated and consistent with the laptop screen. In loupe mode it sometimes starts OK but then goes oversaturated after a few seconds. Both monitors are calibrated with Spyder 5 express. I'm thinking this may be an issue with which preview is being used by LR? Also in loupe mode, when I try to zoom in on the 2nd monitor, it just goes black, or only a small portion of the photo displays with the rest of the screen black. Any ideas how to stop this? I've updated the graphics card driver (Nvidia GeForce GTX1050) to the latest version, 546.01

Report · Dec 05, 2023

Might be something set wrong in the NVIDIA controlls.

Specificallt to second monitor.

Report · Dec 05, 2023

When you calibrate with your Spyder, it creates and installs a new monitor profile.

Older Spyders have a somewhat bad reputation (it seems that the Spyder Express 5 was introduced in 2017), and it may create profiles that don't work properly with Lightroom (or with the GPU, that handles the conversion from the document profile to the monitor profile).

The options in the calibration software for the Spyder 5 might be limited, but if possible, set it to create a version 2 (not version 4), and Matrix or Gamma (not LUT) tone curve.

To check for a defective or incompatible monitor profile, try setting it to sRGB.

The LG Flatron W2042S seems to be standard gamut, so use sRGB for that, but if your laptop has a wide gamut screen, use Adobe RGB for that.

You need to restart Lightroom (and any other color managed software) for the change to take effect.

If this fixes the issue, recalibrate with the options I mentioned above. If that's not possible, I recommend getting a new calibrator.

To change the monitor profile:

Press the Windows key + R, type colorcpl in the box and press Enter.

Add the sRGB (or Adobe RGB) profile, then set it as default.

Report · Dec 05, 2023

Thanks, Per, I can give that a try tomorrow. However, the fact that several images on the 2nd monitor are displayed at once with only ONE of them having odd colours (and that the problem only arose this week after the LRC update) suggests this is an issue with LR classic rather than a hardware or profile issue, doesn't it?

Report · Dec 06, 2023

Hi, Per. I tried changingf to the sRGB profile but the same thing happens as with my Spyder calibrated profile. I've also found this only happens when I am in the Develop module: in Library, the colours are correctly calibrated on both monitors... I amnow convinced it must be linked to the type of preview being used by LRC. I have tried checking and unchecking the 'use smart previews for editing' option in Preferences/Performance (and purging the camera raw cache) but this doesn't make any difference...

Report · Dec 06, 2023

I've also found this only happens when I am in the Develop module: in Library, the colours are correctly calibrated on both monitors...

Report · Dec 06, 2023

I have tried checking and unchecking the 'use smart previews for editing' option in Preferences/Performance (and deleting the previews.lrdata file and purging the camera raw cache) but this doesn't make any difference...

Report · Dec 06, 2023

and if i drag the main LR window (the one with all the tabs and sliders) to the external monitor and use the laptop screen as my second display, the colours also show correctly (even in develop module) on both monitors... This will be my workaround for now.

Report · Dec 06, 2023

Does it make any difference if you disable the GPU?

Perferences > Performance > Set Use graphics processor to Off.

Report · Dec 07, 2023

No, it's still the same with GPU disabled. Thanks anyway!

One other fact that may be pertinent: besides the colour issue, I can zoom in on loupe view on the 2nd monitor in the library module, but in the develop module, the screen just goes black at anything above 100% zoom (it's ok below 100%).

Report · Dec 07, 2023

Please set the second monitor to sRGB, then post a screenshot of the color management dialog for that monitor.

I just want to check that you're doing this the correct way.

Do not attach the screenshot, use the Insert photos button in the toolbar.

The screen going black on the secondary display in Develop at 100% is a known issue, and acknowledged by Adobe as a bug. Happens to me too.

Report · Dec 11, 2023

Report · Dec 12, 2023

Did you restart LrC after setting the monitor profile to sRGB? Color managed applications read the monitor profile on launch.

Please go to Help > System info in LrC, click the Copy button, and paste in a new reply here.

Also please delete everything below Installed plugins, like below.

Since this hasn't been solved, I have unmarked the two posts you marked as correct answer previously.

Only posts that have solved an issue or answered a question should be marked as correct.

Lightroom Classic version: 13.0.2 [ 202311290958-8ff975ea ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 32
Processor speed: 2.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 65241.4 MB
Dedicated GPU memory used by Lightroom: 1562.6MB / 12129.0MB (12%)
Real memory available to Lightroom: 65241.4 MB
Real memory used by Lightroom: 2182.9 MB (3.3%)
Virtual memory used by Lightroom: 4173.9 MB
GDI objects count: 819
USER objects count: 2473
Process handles count: 2640
Memory cache size: 161.6MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1081MB / 32620MB (3%)
Camera Raw real memory: 1092MB / 65241MB (1%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1440 pixels
Displays: 1) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3060 (31.0.15.4601)
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Dropbox\Lightroom catalog\PB-v13.lrcat
Settings Folder: C:\Users\Systemansvarlig\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) Any Shortcut
2) Helicon Focus Export
3) LensTagger Exif Tool

Report · Dec 13, 2023

Thanks for the continuing support, Per. Sorry, I hadn't realised I'd flagged some replies as 'correct'.

Yes, I restarted LR after changing the monitor profile.

Lightroom Classic version: 13.0.2 [ 202311290958-8ff975ea ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.22000

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 2.2GHz

SqLite Version: 3.36.0

CPU Utilisation: 3.0%

Built-in memory: 16204.4 MB

Dedicated GPU memory used by Lightroom: 82.1MB / 4019.0MB (2%)

Real memory available to Lightroom: 16204.4 MB

Real memory used by Lightroom: 1067.3 MB (6.5%)

Virtual memory used by Lightroom: 1204.1 MB

GDI objects count: 776

USER objects count: 3160

Process handles count: 2308

Memory cache size: 155.9MB

Internal Camera Raw version: 16.0 [ 1677 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 67MB / 8102MB (0%)

Camera Raw real memory: 49MB / 16204MB (0%)

System DPI setting: 120 DPI

Desktop composition enabled: Yes

Standard Preview Size: 1920 pixels

Displays: 1) 1920x1080, 2) 1680x1050

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1050 (31.0.15.4601)

Init State: GPU for Image Processing supported by default

User Preference: GPU for Export enabled

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Steve\Pictures\Lightroom\Lightroom Catalog-2-v13.lrcat

Settings Folder: C:\Users\Steve\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Export to Photomatix Pro

3) Flickr

4) Nikon Tether Plugin

5) Topaz Photo AI

Report · Dec 13, 2023

I don't see any problems here, except that your GPU driver is slightly out of date. There was a new version released yesterday, 546.33. (you have 546.01) Go to the Nvidia website, download and install the studio driver, which has fewer bugs than the game ready driver.

Other than that, I'm running out of ideas.

Have you changed any settings in the Nvidia control panel? If so, set them back to default.

You can also try to reset the preferences.

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Report · Dec 23, 2023

The new LR classic update I've just installed (v 13.1) seems to have solved the issue. Thanks for all the suggestions in the meantime!